_I need an item that is not listed, can I get it from you?
Yes. Though we do not list every item, we produce custom products on a daily basis. If you would like a quote on a item not listed, please click HERE. Please include the following info: print name, color, size, quantity, and shipping address.
_Do you offer bulk discounts?
Yes, contact us HERE to inquire about bulk rates. Please include the following info: print code, size, quantity, and shipping address.
_Do you have rental options?
For rental options click HERE.
_When will I receive my order?
You should receive your order within 7 to 13 days from the date the order was processed. Please note that International and certain custom/bulk orders may take longer to process. If you need your order expedited, please contact us HERE. Please note rush fees may apply.
_How should I care for my new linens?
100% Cotton-7oz Fabrics: Wash in cold water on gentle/delicate cycle using mild detergent-recommended Woolite. Drying is not at all recommended. Air dry only. Pressing allowable with a medium high heat setting.
100% Cotton-Light Weight Fabrics: Wash in cold water on gentle/delicate cycle using mild detergent-recommended Woolite. Dry on lowest heat setting or air dry. Pressing allowable with a medium high heat setting.
What is your refund/return policy?
All return/refund requests must be submitted to Everything Damask within 48 hours of receipt based on delivery confirmation status. Items must be returned in their original/sealed packaging and prior to event date. Upon receipt, we will contact you to complete your item return/refund. Any order discrepancy's must be submitted to us within 48 hours of receipt based on delivery confirmation status.
For a full description of our return/refund policy, please review our Terms and Conditions section._
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If you are experiencing problems using the LIVE-CHAT feature, click HERE.
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If your questions have not been answered, click HERE for LIVE-CHAT, or click HERE for email support.